Welcome to Belmont Flowers. We are pleased to offer an efficient online shopping experience for flower delivery in Belmont and surrounding areas. These Terms & Conditions govern your use of our website and the services provided by Belmont Flowers. By placing an order through our website, you confirm that you agree to these Terms & Conditions. Please read them carefully before making a purchase.
These Terms & Conditions apply to all online orders, purchases, and deliveries arranged through Belmont Flowers for customers in Belmont and the immediate surrounding areas. Should you wish to confirm if your location is covered by our delivery service, please consult our delivery information page or contact our customer service team before placing an order.
To purchase flowers or related products for delivery through the Belmont Flowers website, you are required to follow our secure and straightforward ordering process. All floral products featured are subject to availability. Floral products and product colours may vary according to seasonal availability and at the discretion of our florists, in accordance with quality and freshness standards.
To place an order for online flower delivery in Belmont or surrounding areas:
It is your responsibility to ensure all details provided during the order process—such as delivery address, date, and recipient’s contact information—are accurate and complete. We cannot accept liability for failed or delayed deliveries arising from inaccurate or incomplete information.
All flower arrangements, bouquets, and products are subject to availability. In the event an item is unavailable, we reserve the right to substitute any product with an alternative of equal or greater value and comparable style, whilst ensuring the overall look and quality of your order is maintained. We will always make reasonable efforts to contact you to inform you about significant changes or substitutions, although this may not always be possible in the case of time-sensitive orders or purchases made for same-day delivery.
We accept a range of secure payment methods for online flower delivery in Belmont, including major debit and credit cards. All prices displayed on our website are in UK Pounds Sterling (£) and include VAT where applicable. Payment is required in full at the time of order and before any delivery or collection arrangements are made.
Your payment is processed securely through encrypted third-party payment gateways. Belmont Flowers will never store your payment card details. You are responsible for ensuring that your payment information is current and accurate. If a payment is declined or fails, your order will not be processed, and you will be notified to attempt the order again with updated payment information.
We strive to fulfil all flower deliveries in Belmont and surrounding areas as specified during the online checkout process. Delivery dates and time slots are requested in good faith, but specific delivery times cannot be guaranteed except where specified as part of a premium delivery service. Deliveries are not available on Sundays or UK national holidays unless otherwise advertised.
In cases where the intended recipient is not at home or available to receive the delivery, our standard practice is to leave the flowers in a safe place or with a neighbour, provided this is considered secure. Alternatively, the delivery driver may attempt re-delivery later or contact the recipient where contact details have been provided. Instructions for safe delivery may be offered at the time of order, but all reasonable efforts will be made to successfully deliver your purchase according to your stated preferences.
Belmont Flowers is not liable for any delay in delivery due to circumstances beyond our reasonable control, including but not limited to: adverse weather, traffic delays, strikes, or acts of God.
You may cancel or amend your order for online flower delivery in Belmont, provided notice is given with sufficient time to prevent preparation or dispatch of your floral arrangement. All cancellation or amendment requests should be made as soon as possible after ordering. Once our team has begun creating your arrangement or your order has been dispatched, we are unable to guarantee fulfilment of cancellation or amendments.
For non-perishable items, you have a statutory right under the Consumer Contracts Regulations to cancel your order within 14 days from receipt of goods. However, flowers, perishable and bespoke arrangements are exempt from this right. Any refunds for qualifying cancellations will be processed to your original method of payment within 14 days of our confirmation that the refund applies. Where an order is non-refundable (e.g., perishable goods that have already been dispatched or prepared), we will endeavour to inform you promptly.
We are committed to providing quality flowers and products. Should you identify that your order is damaged, incorrect, or not as described on delivery, please contact us within 24 hours of receipt, providing photographic evidence where possible. Where appropriate, we will offer to replace the product or issue a refund. Refunds will be processed to the original payment method once we have confirmed a fault or issue with your order.
Please note that because of the perishable nature of flowers and floral products, returns of unwanted or incorrectly ordered goods are generally not accepted unless the products are faulty or do not meet the specifications stated on our website.
You agree to use our website and services in accordance with these Terms & Conditions, and only for lawful purposes. You confirm that you are at least 18 years of age or have received parental or guardian consent to make a purchase from our website.
It is your responsibility to provide correct and clear information for all orders, maintain confidentiality of your order confirmation details, and ensure timely receipt of ordered goods at your stated address. Any special access requirements for your delivery must be clearly stated at the time of ordering.
Belmont Flowers will provide all services with reasonable skill and care. To the fullest extent permitted by law, Belmont Flowers’ total liability to you for any claim arising from your purchase through our website, whether in contract, tort (including negligence), or otherwise, is limited to the total amount paid for your order.
Belmont Flowers is not liable for:
Nothing in these Terms & Conditions excludes or limits our liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any liability which may not be excluded or limited under applicable law.
Belmont Flowers respects your privacy and undertakes to process your personal data only in accordance with applicable UK data protection laws. Please refer to our Privacy Policy for further information about how your information is collected, stored, and used when you place an order for flower delivery in Belmont or surrounding areas.
All content on the Belmont Flowers website, including but not limited to images, text, product designs, and graphics, is the intellectual property of Belmont Flowers or our licensors. You may not copy, reproduce, modify, distribute, or exploit any part of this website or its content without prior written consent from us.
We reserve the right to update or amend these Terms & Conditions at any time, to reflect changes in our operations or legal obligations. Revised Terms & Conditions will be published on our website and will take effect from the date of publication. Your continued use of our website and services signifies acceptance of any updates.
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. In the event of any dispute arising from your use of our website or services, both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms & Conditions is found to be unenforceable or invalid under applicable law, such provision will be severed, and the remainder of the Terms & Conditions will continue to be fully valid and enforceable.
These Terms & Conditions set out the entire agreement between you and Belmont Flowers regarding your use of our online flower delivery service in Belmont and surrounding areas. No other statements or representations, whether spoken or written, will form part of the contract between you and us unless expressly stated in these Terms & Conditions.
If you have any questions about these Terms & Conditions or require further information about online flower delivery in Belmont or the surrounding area, please contact our customer service team using the details provided on our website.
Thank you for choosing Belmont Flowers for your online flower delivery needs in Belmont and beyond.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Belmont, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Belmont.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
